Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,371 Reviews)
Rating breakdown 130,371 reviews
5 Stars
86,911
4 Stars
24,018
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,653 out of
48,882)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Tax20242025
from Colorado
Verified Purchase:Yes
This is the second time I've used the tax service. I'm still learning all the navigation points. It appears to be an easy program but I need more time to evaluate properly
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ju33
from Dayton, OH
Verified Purchase:Yes
I think it was the best thing that happened to me all year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Posted by: GoingBackToTurboTax
from Williamsport, PA
Verified Purchase:Yes
I was charged three times for the state software and there is no easy way to get a refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Solid Tax product with consistent reliable result
on May 5, 2025
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
solid product with consistent results making the return preparation adaptable to personal desires with ability to collect data as available and review the impact.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have used your software for a number of years and it has always been a very easy process to file each year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PENNSYLVANIA
Verified Purchase:Yes
Still easy to use and helpful bringing forth previous years info. Still wish that a disk or thumbprint is supplied with the program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh
Verified Purchase:Yes
With retries, I found that stock sales had to be separately listed. One group of covered, and one noncovered stock did not work. Separately listing each item as a covered item and the one noncovered item was able to complete under a brokerage. Software continued to warn an item was marked noncovered. A soft advisory with dismissal would be nice.
Entering state exempt bond interest was not well detailed.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: dtfromeg707
Verified Purchase:Yes
This is a decent product, but there are some issues. If you cannot resolve an error or provide the desired information, the error will not let you complete the form.
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock