Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,371 Reviews)
Rating breakdown 130,371 reviews
5 Stars
86,911
4 Stars
24,018
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,653 out of
48,882)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Have been using this software for years and years and it has always worked great for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bb614
Verified Purchase:Yes
Software works as it should. Have been using it many years.
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rolliewi
Verified Purchase:Yes
I’ve been working with H&R Block Deluxe for several years and find it quite accurate and easy to use!
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I've been using H&R Block for several years. One thing I like the most is that it can import my Fidelity investment records accurately. It saves me a lot of work. However, for this year's Michigan return, my pension is not supposed to pay state tax, but I forgot to select "Private" in the first column and it became taxable, which made a huge difference. I hope the software should have alarmed me not to ignore the selection.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Ma77 Kell
from Eastern PA
Verified Purchase:Yes
I've used HR block tax prep software for more than 10 years and I've never had any problems. All navigation is intuitive and helpful is available when needed.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I switched to H&R Block a number of years ago and have never regretted my choice.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Dipu
from New Hmpshiee
Verified Purchase:Yes
I bought this because unlike Turbo Tax it does not push me into labyrinths of useless information. However, this year I ended up in a situation where my taxes suddenly doubled, but I could not figure out how or why. It did not alert me to the fact that I had entered some of my overseas pension income in two places.
Then, even though I had bought the state extension, the SW was not very helpful at all. Finally, I was able to sign onto the state's website and very easily not only file my return, but also make my payment electronically. Your SW should have told me this, instead of instructing me on how to write a check, and mail my return.
Then, even though I had bought the state extension, the SW was not very helpful at all. Finally, I was able to sign onto the state's website and very easily not only file my return, but also make my payment electronically. Your SW should have told me this, instead of instructing me on how to write a check, and mail my return.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle WA
Verified Purchase:Yes
Smoother filing this year. Still a glitch with interest from linked financial institution. (Schwab), but only a few dollars. Has always been an issue and can't seem to fix it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock