Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(129,668 Reviews)
Rating breakdown 129,668 reviews
5 Stars
86,574
4 Stars
23,821
3 Stars
8,304
2 Stars
4,412
1 Star
6,557
85%of customers recommend this product.
(
41,253 out of
48,418)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Upstater
from Simpsonville SC
Verified Purchase:Yes
This is the 5th year I've used the software and I find it easy to complete my taxes.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: david 101
from Philadelphia PA
Verified Purchase:Yes
very detailed and doesn't miss any inputs . prevent you from making a mistake
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: AAndi
from Minnesota
Verified Purchase:Yes
Really pushed the Premium and state. Signed up for and was a nightmare. Could not get loaded. No support. Never worked. They did refund the upgrade. Hours lost.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Minkie
from scottsdale, az
Verified Purchase:Yes
I wish the AZ State program had all the forms I need to file. So I am unable to e-file the State, but have to mail it in on paper. The missing form is: AZ Form 352 - Qualifying Foster Care Charitable Organizations.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, ILLinois
Verified Purchase:Yes
I have used H&R Block Deluxe with State for more than 10 years. I feel it is easy to use with good explanations for some key topics in the software. It has a good value for me and I plan to continue to use it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: LauLee
Verified Purchase:Yes
Bought federal and when I had to add state it cost waaaay too much.
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, Texas
Verified Purchase:Yes
Good product that I have been using for many years.
The help section could be improved instead of always referring us to the IRS documents.
The help section could be improved instead of always referring us to the IRS documents.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Sloppy design
Verified Purchase:Yes
Having to report zero spousal incom to finalize the tax return is confusing
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock