Works good for mainstream things, but software fails to be helpful when unusual details happen. Cost to eFile state is too high. To crude of a final check, hard to skip over 100+ stock transactions and sometimes very unclear directions. No thoughtful way to remove personal details for information security.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have used H&R for years mostly because it is easier to transition from year to year.
The other primary reason is that I don't like Turbo-Tax
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Could only use 1 of the 5 free files that were supposed to be included with the software
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using this software for years. The 2024 version will probably be my last. I typically add my deductions (I have more than I need to use) based on the owe or pay results. I go back and edit accordingly. This one didn't allow me to edit the existing ones. Instead it added a new deduction every time I went to edit one I had already added.BAD IDEA!!!!
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.