Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(129,331 Reviews)
Rating breakdown 129,331 reviews
5 Stars
86,373
4 Stars
23,735
3 Stars
8,278
2 Stars
4,401
1 Star
6,544
85%of customers recommend this product.
(
41,048 out of
48,193)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from MN
Verified Purchase:Yes
I have been using the product for many years. Like the easy carry-over from year to year.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Madison WI
Verified Purchase:Yes
Made what could have been a complicated task quite easy for this 85 year old tech dummy
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Matt K G
from Clinton Twp, MI
Verified Purchase:Yes
First time I used H&R Block tax software. My previous data from turbo tax transferred seamlessly and the program was pretty straight forward and user friendly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Used Poorly
from PA
Verified Purchase:Yes
I bought your software for download from you when you advertised an early discount. This was no way to treat aa existing customer because, later, your software went on sale for less from a national chain store for less than your price to existing customers. Your software pre-submittal check highlighted something to check with no explanation for what might have been wrong or questionable.
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dan 57
from Ohio
Verified Purchase:Yes
This is the first year using HR block that messed up my state file.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: unendearing
from IL
Verified Purchase:Yes
2024 edition a disappointment. could not import information
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
Been using Block for more than 20 years. Can't imagine preparing taxes any other way and getting it right.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Js48
from Bloomington Illinois
Verified Purchase:Yes
I could not access my previous years tax return so had to reenter all of the information. I did not get a flyer with a discount this year. Otherwise the program was relatively simple to use.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock