I've use this prigram for several decades now. This time I filed my in-laws taxes after they passed in 2024. Biggest complaint is the display on the 1040S on screen didn't show their death dates at the top like the printout did.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I got the program in February for 1 state and 5 federal returns. The taxes were easy-to-use but when I tried to file the state it made me buy it again.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've used software for many years. Few surprises. Never a rejected return
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I reviewed my experience and satisfaction, and I suspect you either ignored or never read. You really do not want me to give you anything you can publish
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Overall, the product meets my needs. The only issue I faced this year and last was downloading the STATE package. It appears there is a software bug that negatively impacts some MAC users. In both cases a simple call to the support number handled the issue.
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!