Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(129,414 Reviews)
Rating breakdown 129,414 reviews
5 Stars
86,418
4 Stars
23,759
3 Stars
8,287
2 Stars
4,402
1 Star
6,548
85%of customers recommend this product.
(
41,109 out of
48,261)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Kim58
from Missouri
Verified Purchase:Yes
I bought the state version in addition to the federal. It did not process our return correctly. I went back over all of the numbers I entered and still came up with an incorrect return amount. When I submitted it to the state they re-calculated our return and still weren’t able to come up with a correct amount as my W2 was not sent with my husbands 2099R. I don’t know if I will use it again next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: C3P0
Verified Purchase:Yes
Using H&R software for over 10 years, simple to navigate easy to complete.
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MW2025uwl
Verified Purchase:Yes
Poor program. I Ave used other tax programs, this is the worst
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DDAAA
Verified Purchase:Yes
Had an issue submitting my federal tax return. Received an error code related to pin and last years income not matching. Software support was less than helpful. Had to look at a Turbo Tax video on You Tube to correct. Besides that issue I will continue using software.
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mike5985
from Michigan
Verified Purchase:Yes
Easy to use. Wish state filing portion would cover cost to file
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Been using this software for many years. Easy to use and I’ve been happy with it.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth, Texas
Verified Purchase:Yes
It has always been so easy to do my taxes with H&R Block tax software. It walks me through all the fields and provides a clear description of what information that tax line is looking for. I’ve been using this software for over 30 years (previously was Tax Cut from Kiplinger and before that Andrew Tobias).
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North jersey
Verified Purchase:Yes
Software is easy to use. It should include state efile tho.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock