Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(129,414 Reviews)
Rating breakdown 129,414 reviews
5 Stars
86,418
4 Stars
23,759
3 Stars
8,287
2 Stars
4,402
1 Star
6,548
85%of customers recommend this product.
(
41,109 out of
48,261)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: brc456
from Wildwood, MO
Verified Purchase:Yes
Great economic approach to doing taxes. However, I usually encounter a question or two for which answers are inadequate, and I have to do additional research.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 29, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RMB24
from Central NH
Verified Purchase:Yes
There was a learning curve to correctly move forward w/o backtracking too often. Once I'd grown more familiar with the technique involved I/m convinced the next tax year to be signing in.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, LV
Verified Purchase:Yes
I've been using this software for a couple of decades. A couple of bumps in the road over the years, but overall, it's been fairly easy to use, and I've never had a problem with the numbers.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: sally59
Verified Purchase:Yes
Did not like how it would only install on one computer. Never had that situation before.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle Washington
Verified Purchase:Yes
I have use your tax program for years. The part about figuring estimates tax is troublesome.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Trenton, Mi
Verified Purchase:Yes
Great. All went well. Call up information, bang Right there
Pros: Easy to prepare
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Seedubya
from Granville, Ohio
Verified Purchase:Yes
I have used H&R Block tax software for the last six years and have never had any issues whatsoever. From ease of installation, to actual completion and filing is so simple. I am probably a customer for life because it would be hard for anyone to convince me of a better product out there.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baton Rouge, Louisiana
Verified Purchase:Yes
I finished and filed the federal return, and it was accepted, and I got my refund. So I was happy. My problem came when I tried to do the state return for Louisiana, and it was not there, nor were any of my previously copied federal papers. Fortunately, I had made separate copies of those Forms that were filed, and so I had paper copies, but for some reason, the whole folder emptied, and when I go to it, it says there’s nothing there. Can’t figure that out at all.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock