Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(129,031 Reviews)
Rating breakdown 129,031 reviews
5 Stars
86,203
4 Stars
23,669
3 Stars
8,245
2 Stars
4,389
1 Star
6,525
85%of customers recommend this product.
(
40,868 out of
47,980)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Mike62187
from Ohio
Verified Purchase:Yes
When you pay extra for the state software you should not have to pay extra to e-file it
Pros: Easy to prepare
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Good for basics, clumsy for K1s. Dated interface
on April 27, 2025
Posted by: vb444
from New Jersey
Verified Purchase:Yes
I've used HRBlock deluxe for ~20 years. It works well for basic returns, including investments. It supports K-1s as well (form 1065), but the interview questions are confusing and make it more difficult than using IRS forms directly. Help / FAQs are not useful. I had several K1s this year (MLPs), and it took some trial & error to figure out what HRB questions were referring to. I will probably try Quicken next year
User interface looks dated, looks like something from 30 years ago. Not a huge problem, but could use a facelift
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gfduck
from Zephyrhills Florida
Verified Purchase:Yes
The cost is getting to high for no more info than I am required to file!
Cons: Time consuming
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RayG2
from Fort Worth, TX
Verified Purchase:Yes
I've used H&R Block Tax software for years and have never been disappointed. It works well every time.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: penury
Verified Purchase:Yes
I have been using since the "tax-Cut" days...
This may change though....I think that the quality control is getting worse...not better.
This may change though....I think that the quality control is getting worse...not better.
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (85,802) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,016 out of
9,772)
Value
4.5