Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(129,031 Reviews)
Rating breakdown 129,031 reviews
5 Stars
86,203
4 Stars
23,669
3 Stars
8,245
2 Stars
4,389
1 Star
6,525
85%of customers recommend this product.
(
40,868 out of
47,980)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Mrtlv
from Colorado
Verified Purchase:Yes
This has been my go to software for doing my taxes for many years. I was a little concerned about doing it this year since I just retired, but it still was easy to do.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Will get the job done, but frustrations abound
on April 27, 2025
Posted by: stopnaggingme
Verified Purchase:Yes
It's a familiar option and we've been using it long enough that we're kind of tied into it, but we run into extreme yearly frustrations with obscure directions and navigation, especially when we need to back up to double-check something. Definitely not in love with it, just used to it.
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: R765
from DE
Verified Purchase:Yes
Have been purchasing this for many years and very satisfied.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: AL322
from Upstate NY
Verified Purchase:Yes
I bought this in late March and did our taxes quickly. It imported last years' information so the initial boring information was already available, so no typing in my name, address, etc. It went very quickly. No issues or difficulties filling it out. It was readily accepted by the IRS and New York State.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: dud2025
Verified Purchase:Yes
The software is not compatible with Windows 10. Downloaded it but couldn't download update so it was useless. Tried to transfer it to another computer but the software did not acknowledge my login even though I entered the correct information. Wasted money!
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Hoping for some upgraded options in the software.
on April 27, 2025
Posted by: mpelectronics
Verified Purchase:Yes
I have been using the software for years. I was very disappointed the past couple of years. When dealing with K-1 entries, all to often it says consult your tax professional. That is what I am anticipating you are supposed to be providing with the software.
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pjl57
Verified Purchase:Yes
I was not able to submit my tax return. It just refused to transmit. No error messages. Just kept coming back to statement saying no changes could be made after transmitting return.
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Smooth 6
Verified Purchase:Yes
I bought online a couple months ago and am pleased with the product.
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock