Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,374 Reviews)
Rating breakdown 130,374 reviews
5 Stars
86,912
4 Stars
24,020
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,654 out of
48,883)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Al22
Verified Purchase:Yes
I have tried several of the tax programs that are available and have found H&R Block to be the best, It is very to understand and use along with being 100% accurate.
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
We have been using the H&R tax program for about 5 or so years. Easy to follow.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
A lot of false alarms that the the return was ready to file when was not ready to file. Difficult to change answers after original entry of information.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lc5914
Verified Purchase:Yes
Everything seemed to work fine except for the Illinois state estimate form. The form would not allow me to change data on the form for correct estimated income for next year. It would only print the estimate based on 2024 taxes actually paid. I had a significant amount of income in 2024 that I will not have in 2025. Ended up going to department of revenue website and downloaded blank forms.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Venice, FL
Verified Purchase:Yes
I have used this program for more than ten years and have never been disappointed.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tech software easy to use
from Nj
Verified Purchase:Yes
I bought this over the Internet and there were no complications using it. It was just another tool to help me get through life.
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: HLB2024
Verified Purchase:Yes
I like the fact that it is always familiar to use!
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: 1JDC
Verified Purchase:Yes
software still not easy on more unique items phone support was not helpful. I have a masters degree and have filled out taxes as a side job in the past. I even new what the answer was ona tax form but it took days to figure how to fill in the software questions / worksheets to generate the "right forms" the support service tried but just didnt understand enough about the product to answer my questions. I have been using HR/Taxcut for years and the last few years have been disappointing
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock