Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,965 Reviews)
Rating breakdown 128,965 reviews
5 Stars
86,164
4 Stars
23,656
3 Stars
8,238
2 Stars
4,384
1 Star
6,523
85%of customers recommend this product.
(
40,837 out of
47,943)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Rkm1
from Georgia
Verified Purchase:Yes
This year taxes were way more complex. Medical expenses, our new LLC business, investments… The deluxe version led us through each topic and got it done. State and Federal refunds were both processed and paid to our account within a few weeks.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Hazyinaz
from arizona
Verified Purchase:Yes
Having used HR Block tax program for more than 25 years, I did it again. Federal return tax refund 36 hours after E filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester, NY
Verified Purchase:Yes
I use your software every year which makes things so much easier for me. I can no longer itemize my deductions because I don't have enough. I wish I could go to standard deduction right away instead of answering all the questions.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
I've been using Tax Cuts (H&R Block) for years. So easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Framingham, MA
Verified Purchase:Yes
Easy to work with. Has tools to make your job easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Tomba
from Va
Verified Purchase:Yes
I bought the Mac version after years using the PC version and successfully filed this year. The Mac version needs some bug work since the installed version has to be reinstalled if you exit. Fortunately the data was saved. Not sure what is happening
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent as always!
on April 26, 2025
Posted by: GaryDUVAL
from Jacksonville, FL
Long time software user. Never a disappointment and always easy to use. Great product.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: TaxExpertEst1995
from Kansas
Verified Purchase:Yes
The software has some major drawbacks and issues compared to competitors. For starters, the software completely failed to ask if I wanted to itemize on my State return and defaulted to the standard deduction — a mistake that would have cost me several hundred dollars if I hadn’t caught it manually during final checking. It even generated the itemized state form, but failed to take the higher itemized deduction over the standard deduction.
It also forced rounding to the nearest dollar across all entries, which caused discrepancies when entering many smaller stock transactions. Even worse, it failed to import from Betterment despite claiming to support it, forcing me to manually input dozens of transactions — a nightmare.
On top of that, when filling out Form 8606 (for non-deductible IRA contributions), the software forced truncated rounding to 3 digits, resulting in incorrect tax calculations and a confusing basis carryover that could easily mess up next year’s taxes too.
To add insult to injury, every time I tried to use the in-software "Send Us Feedback" button to report these problems, it failed to contact their server and wouldn’t even allow me to submit an issue. So not only are there major issues, but they’ve made it impossible to report that it's broken.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock