Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,374 Reviews)
Rating breakdown 130,374 reviews
5 Stars
86,912
4 Stars
24,020
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,654 out of
48,883)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Limited support for K1
from South Carolina
Verified Purchase:Yes
Pretty simple to use but disappointed with the lack of guidance/support for K1.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bekaar
from Dallas tx
Verified Purchase:Yes
Very little help in filling the forms. Phone support is a joke. This can work if you are filing simple returns. If you have schedule k and business income you should avoid using this software. It cannot handle complex cases.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Santa51
Verified Purchase:Yes
Program seemed to run well, but the status of refund (at least for state) was not accurate. I got my refund almost 2 weeks ago, but it is still not reflected in the status report feature.
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NatureDoctor
Verified Purchase:Yes
I have been using H&R software for many years. It has saved me time and money with my tax preparation.
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The HRB software loaded quickly. It pulled in my data from last year automatically. I updated my numbers for this year and e-filed my return in one hour.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: raingal49
Verified Purchase:Yes
Getting live TAX help was impossible! I was able to instantly get expert help when using your competitors software on another return! Your help menu is useless.
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Used software for several years and love the product, so easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: SDG2
Verified Purchase:Yes
Have used HR PRODUCT for years now. Used the Deluxe version with State return for first time. Would have preferred the Basic with state if it had been available. Also military retirement was reported as IRA INCOME??
Cons: Time consuming
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock