Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,908 Reviews)
Rating breakdown 128,908 reviews
5 Stars
86,131
4 Stars
23,642
3 Stars
8,236
2 Stars
4,380
1 Star
6,519
85%of customers recommend this product.
(
40,805 out of
47,907)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from gulf coast, ms
Verified Purchase:Yes
works well, I thought some parts were unclear until I read the irs bulletin on the form
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lafayette, Louisiana
Verified Purchase:Yes
I've been using the software the last 8 or 10 years. Recently helped a friend with his taxes using a different software. Made me really appreciated the HRB software more
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arlington Texas
Verified Purchase:Yes
Excellent, easy to follow program. Have been using it for years and will continue to use it.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: L307
from Pryor Creek, Oklahoma
Verified Purchase:Yes
It appears AI is creeping into the design. It doesn't impress me. Too much info crammed on a page, tell AI to KISS.
It maintains the basics and still the brst.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: PaulRunsPTC
Verified Purchase:Yes
The software mostly works, is kind of quirky, and sometimes requires manual intervention directly in the forms to be accurate. The error checks are very generic and for somewhat rare tax situations. You really have to know tax law to some extent to get an accurate return for not very complicated tax situations
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Santa51
Verified Purchase:Yes
Program seemed to run well, but the status of refund (at least for state) was not accurate. I got my refund almost 2 weeks ago, but it is still not reflected in the status report feature.
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The HRB software loaded quickly. It pulled in my data from last year automatically. I updated my numbers for this year and e-filed my return in one hour.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Used software for several years and love the product, so easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (85,772) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,002 out of
9,757)
Value
4.5