Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,908 Reviews)
Rating breakdown 128,908 reviews
5 Stars
86,131
4 Stars
23,642
3 Stars
8,236
2 Stars
4,380
1 Star
6,519
85%of customers recommend this product.
(
40,805 out of
47,907)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Ok for federal but leaves us wanting more for Iowa
on April 25, 2025
Posted by: Wandering Why
Verified Purchase:Yes
Federal return worked adequately but does not interface with Iowa tax software. It seems like software is behind on Iowa tax requirements.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Aptos, Ca
Verified Purchase:Yes
I've used H&R tax software for 10 years. The product works OK, particularly after you get used to it. Reporting capital gains and losses on stock sales is a bit awkward. I've always felt that financial institutions and tax software providers should work together to create common electronic formats for 1099 forms. I dislike having to manually enter data from 1099 forms. I also dislike having to use HR Block to efile my return. Thats a copout that tax software providers have successfully lobbied IRS and State tax authorities. I'd much rather use a product that produced a file that I could send to IRS.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Easy to use. I did have a problem with including my gambling losses to offset the one ticket that they issued a W-2G. Never did find where to put it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NORC
from Venice Fl
Verified Purchase:Yes
I have used H&R Block on line for several years. This year's software is improved and easlier to work with inputting information for my return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
been using this product for years and it's been great . This year seemed much easier than previous.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
I have used H&R Block Deluxe for the past 20 years. It is dependable. Have usually not had problems with using the free filings, although last year the free filing did not work and I had to pay an additional fee to file. Overall, a generally reliable product.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill Duffy
Verified Purchase:Yes
Absolutely one of athe best,,, I did however got caught up in a verification issue which caused some significant issues.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bsod
Verified Purchase:Yes
Had to start from scratch several times. Once was because my marital status somehow got changed in the software, when I corrected it said I owed thousands of dollars. When I started from scratch it ended up more aligned of what I usually pay.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock