Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,817 Reviews)
Rating breakdown 128,817 reviews
5 Stars
86,080
4 Stars
23,621
3 Stars
8,227
2 Stars
4,377
1 Star
6,512
85%of customers recommend this product.
(
40,752 out of
47,841)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from NY
Verified Purchase:Yes
Very easy to use this app. Have used it for 15 years. No issues.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Worked just fine as before. Been using for about 20 years now. I'm on a Macbook, btw.
My complaint is that I always find it clunky to navigate forms as the program wants me to go to specific points and then I have to keep using those back/next button. Can't you just put me "there" on a place in the form I know is there ?
My complaint is that I always find it clunky to navigate forms as the program wants me to go to specific points and then I have to keep using those back/next button. Can't you just put me "there" on a place in the form I know is there ?
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: CRG Tax Man
from Colorado
Verified Purchase:Yes
I have used your program for quite a few years now. All but one year went really smooth. I’m sure I will continue to use your product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Aroo
from Minneapolis MN
Verified Purchase:Yes
Love the product, but very disappointed with the IRS support after it came back with a change. Based on the program, we answered correctly but IRS has a different opinion apparently.....
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rio Linda, CA
Verified Purchase:Yes
I’ve been using the product for many years and find it very easy to use and file.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I am very satisfied by the ease of use of this software. Overall, a cost-effective app for tax filing.
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DN 714
Verified Purchase:Yes
The software was easy to navigate and all explanations were concise. H&R Block is a highly respected and consistently accurate tax preparer.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chapel Hill, NC
Verified Purchase:Yes
Does the job, but it's kind of clunky and unintuitive
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock