Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,817 Reviews)
Rating breakdown 128,817 reviews
5 Stars
86,080
4 Stars
23,621
3 Stars
8,227
2 Stars
4,377
1 Star
6,512
85%of customers recommend this product.
(
40,752 out of
47,841)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Alfaguy
from North Carolina
Verified Purchase:Yes
The 2024 software worked well for me except the print function for selected Federal forms. That seems to always print pages that are not needed for filing, basically wasting a lot of printer ink.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hammonton NJ
Verified Purchase:Yes
Happy with importing last year/integration with brokerage accounts. NOT happy with handling of state munis and not being able to file state return over the internet (when the state accepted the return after re-filling it out on line) The issue is handling my state versus other state munis (I assume)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sioux City, Iowa
Verified Purchase:Yes
I've used it for many years and it always seems to work for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I'm a return customer, and it mostly does what it's supposed to do. It's been fine with IRS except this year I received a 'CP5071' form letter from IRS to verify my identity. I've never had to do that before and it's a process that isn't fun to go through without a trusted video link. I hope IRS gets its act together and is easier for seniors in the future.
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This software makes doing my taxes so much easier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dave 18
Verified Purchase:Yes
I have used H&R Block software for years and would recommend it to anyone. It is easy to use and the guided tours help on complex topics.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sam ku
from Texas
Verified Purchase:Yes
great program . Using it for last 10-12 years. Easy to use.
Purchased & Downloaded also for 9 other friends.
Purchased & Downloaded also for 9 other friends.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: IHateHR
from nm
Verified Purchase:Yes
I've used this software for 10 years, but as my taxes and my father's taxes became more complicated this software has become unacceptable. I had to directly fill out IRS forms even needed to print one out in the middle of things. And the help is terrible. I had to google almost everything to figure it out and often would up reading the Turbo Tax web page to get the help. I had to google acronyms because the H&R help didn't help. The IRS rejected my application with an error code that H&R didn't interpret. I have no trust in the program and doubt that they were done correctly. Next year it's going to be Turbotax.
The state return was even worse.
The state return was even worse.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock