Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,619 Reviews)
Rating breakdown 128,619 reviews
5 Stars
85,972
4 Stars
23,572
3 Stars
8,205
2 Stars
4,367
1 Star
6,503
85%of customers recommend this product.
(
40,639 out of
47,707)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Wizegeezer
from Texas
Verified Purchase:Yes
We've used this software for many years. The interface stays consistent and is simple to install and use. We have a fairly complex return with dividends and retirement earnings but the software easily handles this.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: we are 2
Verified Purchase:Yes
We had a fire in 2023 so I had special needs. Really glad for the live help I rec'd.
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Moejohn
from Prescott, AZ
Verified Purchase:Yes
Encountered more issues and problems this year than all the previous years combined. Still a solid product but another year like this may have me looking around. Import from Edward Jones was extremely problematic. Imported wrong forms, EIN/SSN numbers on several imports were not mine but from an estate I was handling. Should have been 2 forms imported, ended up importing 8. So had to delete 6, the last one I had to hunt for because I knew I should have had a refund. Took quite a while but ended up examining all the forms being submitted, for the extra 1099-R and had over a 4k gain by eliminating that form which shouldn't have been submitted.
The program auto-filled my AGI from previous year wrong, so federal returns kept being rejected. I had to override the AGI. Where the program told me to go on 2023 form to find the PIN that I could use this year was blank. Could have used PIN instead of the 2023 AGI but since it was blank, I had to work through overriding the AGI, finally did and got the return accepted.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brooklyn
Verified Purchase:Yes
Bought early to get discount. I have used H&R software for about 10 years. Everyone should do their own taxes to learn and better understand personal finances.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EEG2
Verified Purchase:Yes
I have purchased and used this software for over 5 years now and it still works well enough to help me get my tax returns done on time. I purchase the Deluxe + State.
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from fl
Verified Purchase:Yes
Very user friendly software. I have been a repeat customer for over a decade.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Dumb Dumb
from Florida
Verified Purchase:Yes
I’ve bought and used H&R Block’s Tax Cut now for over 20 years. I wish it could show me where the percentage of tax increases start and end. 10%, 15% and up the ladder on my income and investments.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Batavia Illinois
Verified Purchase:Yes
We have been using H & R block for years. I would not use any other software for my taxes. It's easy to use and there is always help if you have questions about anything. It is easy to move around in the software and question center is awesome!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock