Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,619 Reviews)
Rating breakdown 128,619 reviews
5 Stars
85,972
4 Stars
23,572
3 Stars
8,205
2 Stars
4,367
1 Star
6,503
85%of customers recommend this product.
(
40,639 out of
47,707)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: RCA59
from 60517
Verified Purchase:Yes
I’ve used H & R Block software for over 10 years. The software is easy to install and work with. The program takes you through the process and helps you understand the information. The program has a nice flow and is easy to go back and forth while you enter in your data. That being said the price of the software has continued to increase year after year to the point where I’m looking for other options. I’m not sure if I’ll be using H & R Block software next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Chubecky
from Ohio
Verified Purchase:Yes
Been using this for years. Never had a problem. THis year State said everything was good, so I submitted. Rec'd Letter from state saying I owed a penalty. Checked and previous years state info was missing. It always updates onfo from previous year. I filled in missing blanks and it then showed I owed a penalty. Really concerned for next year when it verifies everything ok.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Rick368
from MN
Verified Purchase:Yes
Very simple to use and touch all needed submittals
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Shallen
from Philadelphia
Verified Purchase:Yes
My state return could not be submitted by the software due to a software bug.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: DaisyN99
Verified Purchase:Yes
Easy to use, streamlines the tax submission process
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Dukepatt
from Bastrop, TX
Verified Purchase:Yes
I have been a satisfied customer for over 20 years, mostly very easy to use.. Just heard from IRS that we owe a fairly large amount of money. Agent sending details as problem seems to be estimated tax pmts back in 2021-2022. I believe their error, not Block program or our error. ??????
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Little Mary
from San Antonio TX
Verified Purchase:Yes
The software is user friendly. Couldn't figure out how to count the early withdrawal penalty.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used the Federal Tax software for many years now. Never had any issues with it. Our taxes aren't complex, nevertheless it's great to be able to fulfill our obligation with such ease.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock