Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,518 Reviews)
Rating breakdown 128,518 reviews
5 Stars
85,913
4 Stars
23,550
3 Stars
8,196
2 Stars
4,360
1 Star
6,499
85%of customers recommend this product.
(
40,578 out of
47,638)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: KS1109
from Natchez, MS
Verified Purchase:Yes
Bought this the last 5 yrs or so. Very user friendly. Very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: phx431
from Arizona
Verified Purchase:Yes
This software is utter garbage, but unfortunately the duopoly means you have a choice between this garbage and different garbage. For almost 10 years now this garbage has suffered from this ridiculous bug on Macs where you can't install an update because of an infinite loop where it keeps re-prompting to install an installed update. If you purchase a state it doesn't recognize it unless you manually install it from some system folder.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Have been an H&R user for years, easy to use. BUT big price increase for 2024! Also decided to pay extra for state, BUT then wanted $$$ to file it!!! Did free online for state instead.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Arizona
Verified Purchase:Yes
I’ve used this product for many years. I know the methodology well enough to feel comfortable with it. It is reliable but I’m dependent on it doing it correctly as I no longer have any control of the process, as I did when I was doing it myself. If mistakes are made, I would be less likely to catch them.
The one thing that would be beneficial is a flow chart one could generate prior to going through the process, where you could add things that were different in the year you were submitting from prior years and understand where they get addressed in the linear process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Saydog01
from Franklin, TN
Verified Purchase:Yes
Share software with son under the 5 copies! Works great!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
Have been using H & R for years, this year had difficulty reaching someone for a question.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
While the program gives you a systematic process by which to complete a fairly standard 1040 tax return, the need to cover all possible options makes the process cumbersome and exhausting.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cali7
Verified Purchase:Yes
It seems to work fine. I switched from TurboTax when the latter became too expensive.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock