Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,518 Reviews)
Rating breakdown 128,518 reviews
5 Stars
85,913
4 Stars
23,550
3 Stars
8,196
2 Stars
4,360
1 Star
6,499
85%of customers recommend this product.
(
40,578 out of
47,638)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I use this software every year and am always happy with it
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: DLS 2025
Verified Purchase:Yes
Not as good as in the past. Found a new function that the software was not prepared to handle.
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Rehab Counselor
Verified Purchase:Yes
One problem caused the state to fail on first try resulting in the need to resend. The Fed software gave me the option to enter my driver's license - but then the state software had me do the same, but for some reason, even though I entered it the same - the results came out different because it seems the formatting between the two were different. Since I didn't catch it - the State return was rejected, needing to be resubmitted for that only reason.
Pros: Maximizes refund
Cons: Time consuming
Value
2
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Dumps
from Colorado
Verified Purchase:Yes
I have used HR Block Tax Software for many years. It is easy to use. Very intuitive data entry. Accurate results. I have never had a problem with filing. Refunds are issued soon after filing for both state and federal tax filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Software, Frustrating Interface Design
on April 20, 2025
Posted by: WHIZ
from Iowa City, IA
Verified Purchase:Yes
Great software—no complaints there. But the user interface leaves a lot to be desired. The font sizes are fixed, with no option to enlarge them, and the display is constrained to only about a quarter of my screen. I'm sure I'm not the first to raise this issue. You've done a great job keeping up with tax law changes—why not also invest in creating a more flexible and user-friendly layout?
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5
All my data was imported from last year and W-2s.
on April 20, 2025
Posted by: Ramakrishna
Verified Purchase:Yes
Bought it in December. Excellent price and easiest to use.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indpls
Verified Purchase:Yes
I've used the software for years & it is always been easy to get my taxes done.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from JACKSONVILLE, FL
Verified Purchase:Yes
THE SYSTEM PROVIDES A REASONABLY EASU METHOD TO GET THROUGH TAX FILING. ONE PROBLEM WHICH SEEMED HARD TO GET AROUND WAS PERSISTENT PROMPTS IN A NUMBER OF AREAS WHICH WOULD NOT ALLOW THE FILING TO PROCEED EVEN THOUGH THE INFORMATION REQUESTED WAS CORRECTLY ENTERED. SEVERAL TIMES, THE COMPUTER HAD TO BE SHUT DOWN AND RESTARTED FOR THE PROCESS TO CONTINUE. WHEN THIS HAPPENED, IT WAS MORE ANNOYING THAN MAKING THE PROCESS IMPOSSIBLE TO DEAL WITH.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock