Not much change since 2017. Inaccurate figures brought in from prior year. Seems to get buggier each year. Need to have current and prior year open to double check amounts imported correctly. Previous agi was way off for 1 return ok for another.
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This was my seventh year using H&R. Makes filling so easy each year. Program brings in all my information from previous year and all I have to do is update the numbers accordingly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
H&R tax help could be more descriptive in plain language for normal tax payers, more logic and more details. User interfaces or menu can be improved better . Overall it is good.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I am mostly satisfied with this program. It streamlines the tax preparation and filing process. The opportunities for improvement are with the e-file process and how it handles error code responses.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
H&R Block software makes a complex process seamless. Appreciate the tax panning option,
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
The program is easy to use with links to necessary forms or other information.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Handles common issues well but doesn't handle more difficult issues well like figuring out the foreign tax credit for taxes paid for stock/mutual funds you own.
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I actually bought in February and put in storage on my laptop waiting for some investment information to arrive. I have a minimal portfolio and unfortunately I just got lazy. Suddenly it was April 15th and I needed to do my taxes. My Deluxe 2024 software helped me zip right through them.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!