Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,378 Reviews)
Rating breakdown 130,378 reviews
5 Stars
86,913
4 Stars
24,023
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,887)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
5
Apart from the software download everything went s
on April 19, 2025
Posted by: PatMD
from Maryland
Verified Purchase:Yes
Although I was annoyed that the links Newegg sent me to download your software did not work correctly, I still rate the overall service 5 stars due to the excellent assistance I received in resolving the download issues. Once downloaded and installed, the program also worked smoothly to help me get my returns completed. Electronic filing via the program interface was also easy and smooth.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicagoland IL
Verified Purchase:Yes
An H&R Block user for many years: much easier and more reliable than doing it on IRS forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
1
Fraud advertisement: Extra charges for everything
on April 19, 2025
Posted by: TaxOtter
from OR
Verified Purchase:Yes
Painfully small font, totally unreadable. Impossible to enlarge.
Poor to no help or documentation on many items on standard tax forms.
Highway robbery: after charging extra to get the state return, efiling costs another $20! Claims free eFiling Federal return, then charges $20 for extension!
Poor to no help or documentation on many items on standard tax forms.
Highway robbery: after charging extra to get the state return, efiling costs another $20! Claims free eFiling Federal return, then charges $20 for extension!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stop stealing my money
Verified Purchase:Yes
This program did its job.
The greed comes into play when H&R Block no longer has to manufacture, package, ship & pay brick and mortor stores to aid in selling this product, but has still raised the price in times of hardship to many Americans.
I pray daily that the unconstitutional IRS is removed and "WE THE PEOPLE" are no longer are debt slaves & H&R Block goes out of business.
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dew58
from Indiana
Verified Purchase:Yes
This was my first time using H&R software. It was a challenge to navigate.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Majalu72
from maryland
Verified Purchase:Yes
If I could give it a zero I would. Don't know what happened this year. I have been using this software since 2000 and this year was so far off track I had to use a different software that put my taxes on track.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bemian1
from Chicago, IL
Verified Purchase:Yes
This year I purchase Deluxe addition only, my situation change so no need for business one. Deluxe is terrible and not worth it. No option too choose directory during installation. Help is useless just web links to generic info and not toward your situation. Will look for a different company next time.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: SlaveToCapitalism
from Seattle, WA
Verified Purchase:Yes
So happy until I had to pay a fee to pay the IRS through a third-party company, no less.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock