Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,378 Reviews)
Rating breakdown 130,378 reviews
5 Stars
86,913
4 Stars
24,023
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,887)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
4
Excellent software for my individual tax returns
on April 19, 2025
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I have been using HR Block tax software for 20 years and it has been adequate for almost every year's taxes. The interview process is straight forward for almost everything and I have received responsive support when I needed help. Improvements over the years has made using it easier, especially for state taxes.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: CaptRich
from Long Island, NY
Verified Purchase:Yes
Software makes it easy to do taxes. Everything is automatically downloaded from third-party sites when available and taxes are completed easily with little additional effort. The only negative is that there are some forms, those related to inherited IRAs in my case, that the software doesn’t help complete and in some cases those forms prevent you from filing electronically. Not sure if it’s a software or IRS issue but wish it was fixed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
Satisfactory program but could use improvements. The entry of royalties needs to be made easier. Also all payer information needs to carry over when importing prior year return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York NY
Verified Purchase:Yes
Tax prep both federal and state was seamless and user friendly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ohio
Verified Purchase:Yes
Performed excellent and guided me into features i hadnt used in previous years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: z63122
from Saint Louis, MO
Verified Purchase:Yes
All calculations appear to be accurate, but other aspects of the software need work. The software update process fails, and there are numerous rough spots in the user interface.
Cons: Time consuming
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: txdc
from tx
Verified Purchase:Yes
The interview format is genius but there are a lot of clunky problems and bugs.
Every now and then there's an interview question that's a headscratcher, and the help is either absent or unhelpful.
Itemized lists are kind of broken https://www.youtube.com/watch?v=7U6FBeRFnU4 and VERY easy to confuse - instead of having to NAME the lists, each list should simply be permanently tied to a single field. When you return to that field, opening the itemized list shouldn't lead you to a "which list do you want to open" dialog -- there should be no doubt as to which list is relevant.
Every now and then there's an interview question that's a headscratcher, and the help is either absent or unhelpful.
Itemized lists are kind of broken https://www.youtube.com/watch?v=7U6FBeRFnU4 and VERY easy to confuse - instead of having to NAME the lists, each list should simply be permanently tied to a single field. When you return to that field, opening the itemized list shouldn't lead you to a "which list do you want to open" dialog -- there should be no doubt as to which list is relevant.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Leesburg, Ga
Verified Purchase:Yes
I've used this software for many yrs & it's a good one. Some of the health stuff is not always clear to me (ex. HSA's, additional taxes & so forth). Should not the QEC recipient be entered in the tax software somewhere? Seems strange to me that the IRS doesn't request this data.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock