Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,265 Reviews)
Rating breakdown 128,265 reviews
5 Stars
85,782
4 Stars
23,481
3 Stars
8,173
2 Stars
4,349
1 Star
6,480
85%of customers recommend this product.
(
40,418 out of
47,456)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Could be great if they would fix one blatant flaw
on April 19, 2025
Posted by: onionboy
Verified Purchase:Yes
I have been using TaxCut for 26 years. There is one glaring problem that they still have never fixed. You can create a mini-speadsheet to show the math behind just about any number block in the entire tax return. But once you create that, getting back to it is just about impossible. Instead of clicking on that field, like you would expect, you have to know the name of the IRS form and line number that it applies to. But one of the points using a program like this is to NOT have to know every line of every tax form. Do you job, and give us a way to get back to our mini-spreadsheets that makes sense to any sane person. It has been too many years to not have this fixed yet.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Taxman55
Verified Purchase:Yes
Overall great product. Only minus is I've to review after export from brokerage and carefully go through so that there is no zero cost basis on my options. I would like this to be flagged so that I cannot be filed. In tax sense there is no zero cost basis.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JozR
Verified Purchase:Yes
Parts were confusing compared to Turbo Tax
Which is what I’ve previously used
Which is what I’ve previously used
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bennson
from Conroe Tx
Verified Purchase:Yes
I bought this in November and loss my information. The Block people helped me with the download.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This year, I was disappointed in how the application operated when certain selections were made. For instance, the selection to exclude part or all of a capital gain distribution (classified as small business) reported on the 1099-DIV was odd. Selecting the button and entering the excludable amount in the interview and on schedule D as instructed did not reduce the taxes owed as one would expect. Similarly, charitable contributions on the MA state return seemed to raise the tax amount. Although it may compute the tax properly, this behavior leaves the taxpayer wondering if he or she is getting the benefits (deductions and credits) promised. Also, still cannot import from Wells Fargo Advisors. Finally my software malfunctioned during the latter stage of entry by simultaneously opening 15 or more iterations of my tax return! I saved on the first prompt and did not save on the next few prompts until I decided to invoke the task manager to close the program. Fortunately, my next session appeared to have my most recent entries.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Seemed easier to use but had problems when it was
on April 19, 2025
Posted by: MOM81
Verified Purchase:Yes
Bought it but had planned to get the software I had used for years. No sure it is as good.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mh101
from lakewood, nj
Verified Purchase:Yes
My fourth year of using this software. I find it makes my preparing my taxes a manageable task, and saves me from having to use a paid preparer. For the last two years though, e-filing my state return was not offered.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dadefarmer
from Springfield MO
Verified Purchase:Yes
This was similar to previous versions that I have been using for years. I had never had a return rejected before, and this is where the program shines. You get an error report and what to do, step by step, to correct the problem or problems. You never know when to purchase the product as the price fluctuates all season, every year. Sometimes the price goes down as we near April 15, this year it stayed up.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock