Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,378 Reviews)
Rating breakdown 130,378 reviews
5 Stars
86,913
4 Stars
24,023
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,887)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from Upstate NY
Verified Purchase:Yes
The software kept pointing to the wrong file for 2023, i kept getting errors submitting my 2024 taxes, I was able to access the right 2023 file after 8 attempts.
Cons: Doesn't maximize refund, Hard to import documents
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Former Windows user
from OK
Verified Purchase:Yes
It's very disappointing that you push online taxes so hard over downloaded software. Even paying extra for ublimited downloads only allows for 2 years of access while audits can happen up to 7 years after.
With the actual software, not all federal forms are supported. I wound up having to find and fill out some forms on my own.
There also needs to be a Linux version. Microsoft Windows has turned into malware and people are moving into Linux as an alternative. I was Windows only ever since 3.1, and now only have Linux machines in my house, except one dual boot machine that I only kept Windows on until I could see if I could make your software work on Linux. I wasn't able to, so next year I will try a competitor.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gizmo401
from Erie, PA, USA
Verified Purchase:Yes
The same problem my parents have with the software since the 2018 form was removed by the state of PA yet you fail to fix it in your software.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Roseannalynn
from Michigan
Verified Purchase:Yes
Product is easy to use, however absolutely useless when it comes to filing. 2 years in a row, my taxes have been rejected because my spouses pin does not match the IRS pin. You provide no answers on how to fix this!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: N4PT
from Austin TX
Verified Purchase:Yes
The deluxe package I purchased was ok but leaves many open questions regarding investments. Granted the tax code is complicated regarding some investments but the software really didn't help too much to make it more straight forward.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Pop43
from Arkansas
Verified Purchase:Yes
As always, made my filing both Federal and State fairly easy and pain free.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Chills
Verified Purchase:Yes
This is a great product. However, the final review before submitting my taxes aways screws with me. It would be great if I was prompted to edit or ignore a entry.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Client from Virginia
from Virginia Beach, Virginia
Verified Purchase:Yes
H&R Block worked for my needs. I am single, with no children, I own a few properties and have some investments. I give to a variety of charitable donations and volunteer in the local community. The software walked me through everything I needed to know and the "What Qualifies?" information boxes are most helpful. I suggest H&R Block over some of those "online FREE Tax Software" programs that are advertised; I feel that this software is safer and gives me a stronger sense of security to know that my tax and personal information is not aimlessly floating around on a server farm somewhere in the middle of the South Pacific Ocean.
And using it year after year becomes easier because your previous year's tax information, charitable organizations, state return, et al. are all uploaded for the current tax year. In addition, because the software format has not changed much it helps me to better organize my paperwork prior to sitting down at the computer and filing so that I have all my documents in order making the inputing of the data much more streamlined once I sit down and begin the process.
I highly recommend H&R Block Deluxe Tax Software to anyone with a computer. It is simple and again: STREAMLINED!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock