Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,378 Reviews)
Open Ratings Snapshot
Rating breakdown 130,378 reviews
5 Stars
86,913
4 Stars
24,023
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product. 
(
41,658 out of 48,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
5 out of 5
5
Review of H &R Tax Cut plus State
on April 19, 2025
Posted by: N3670
Verified Purchase:Yes
It is easy to use, and consistent with prior years which means that everything is where one would expect to find it based upon prior years tax preparation. The most important thing is consistency. It makes preparing my return very easy and it handles the computation of the amount of taxes due very nicely.
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
excellent but some improvements needed.
on April 19, 2025
Posted by: Anonymous
Verified Purchase:Yes
Issues remain with double sided printing of forms. Also not good options to have both a need to amortize the premium on a bond and bought a bond between interest payments. Otherwise a quite excellent product.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Won't be using it again
on April 19, 2025
Posted by: Spottydog3
from Texas
Verified Purchase:Yes
Badgered with dozens of irrelevant questions. For example, I was asked how much was my minimum required distribution from my retirement account. There was none. This tax rule won't apply to me until 2029 at the earliest -- which the software should know -- since it knows my date of birth.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy TraSocial Media DepartmentApril 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Help with K1, 16, block V
on April 19, 2025
Posted by: Mottesk
from Frisco, TX
Verified Purchase:Yes
The app is strong and reliable. No technical issues or problems for the past several years. Most topics are very well crafted and provide great help when needed. However, doing personal filing, they can definitely improve the K1 block 16 with ‘V’ checked area. This section is still very vague and provides very little help or resources to help navigate through it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software
on April 19, 2025
Posted by: MIL Lad
Verified Purchase:Yes
Software for several years now. It is easy to use and never disappoints me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Helps you more each year
on April 19, 2025
Posted by: Lynn1955
from Kansas
Verified Purchase:Yes
I I’ve used this program for 20 years and it’s been a breeze to get through. I have some oil and gas incomes to add and we did own a house. That and when the house was sold and then he died I still didn’t have any problems! I recommend H &R.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Comprehensive but could use better explanations.
on April 19, 2025
Posted by: 27bob27
Verified Purchase:Yes
Overall, it gets the job done. But on some topics, I think better explanations would make me more confident that I'm making the best choices. For example, with the AOTC interview it ends by telling me I don't qualify for the Earned Income Credit. But that's not what I was working through. It would be better to tell me I don't qualify for the AOTC because my earned income was $0. I'm assuming that's the reason. But I'm not confident that's the reason.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Worked good
on April 19, 2025
Posted by: Taxstuffishard
from Nc
Verified Purchase:Yes
It worked out well but there was one error so I got rejected an had to put In a second time an I got charged 2 times for the state file. So look closely at all details before you submit
Pros: Easy to prepare, Easy to import documents, Fast
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
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