Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,378 Reviews)
Rating breakdown 130,378 reviews
5 Stars
86,913
4 Stars
24,023
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,887)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: tax prep3698993
from VA
Verified Purchase:Yes
I have used this software for 10+ years and it works good.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Should say you don't support part-time residents
on April 19, 2025
Posted by: wastedmymoney
Verified Purchase:Yes
I paid for Vermont state, but you don't support part-time residents. I wasted my money.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: wonged
from Woodstock, NY
Verified Purchase:Yes
I've been using it for past few years because I can find it at an "affordable" price.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: TJ Tx
from Texas
Verified Purchase:Yes
I have used H&R block software for several years, changing from Turbo Tax. This year the software presented a challenge that it would not always update and when I went to send it in I was told I had to update before sending it. I updated the software and then when I tried to open it again, it said it could not find the file! I checked everywhere on the computer but to no avail. I had already put in emails, bank information, etc... and ended up having to start all over. Not happy!
Pros: Easy to import documents
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ray²
from Detroit
Verified Purchase:Yes
I believe this is the second time I have commented on this excellent tax software, for this 2024 tax year, and it worked out quite well for us. Even though I have use it for many , many years, since the days of DOS, it still remains my go to tool for completeness, accuracy and ease of use. I volunteer for the AARP TaxAide but have not tried to use that program for my personal taxes because of my success with H&R Block. Next year I may even opt for the more fuller program if I can find a good cost deal somewhere. Keep up the great work!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Incorrect Accuracy Checks - Obsolete Worksheets
on April 19, 2025
Posted by: LongTImeUser57
from Melbourne,FL
Verified Purchase:Yes
Program worked well except for accuracy check. Potential errors flagged were very frustrating. Turns out the accuracy check was using outdated tax forms that had changed for tax year 2024. It was referring to non-existent worksheets. This took me considerable time to figure out. I now have much less faith in the software I have been using for years.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: lucy7
Verified Purchase:Yes
Essentially the same as it's been for years. Gets the job done without issues.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: lisamo
from Valencia PA
Verified Purchase:Yes
I paid extra for the +state option and ended up not being able to use it…extremely disappointed. I have never had any issues with the software before this year. Since it available only in app form it was a frustrating experience to say the least. For some reason the app doubled my w2 net income and I could not delete or fix. It was saying that I owed nearly $3000 when, in actuality, I owed nothing. I ended up printing a blank form and filling it out myself
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock