Some confusing questions but otherwise a greaat program
Pros: Easy to import documents
Value
2
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
The questionnaire format makes filing a return very easy as you aren't just looking at forms and trying to decide if something applies to your situation. Also, carrying over the information to the state return cuts down on potential errors. Finally, using the same software every year makes entering information faster since many of the forms are partially pre-filled with the prior year's information. Love it and no audits thus far!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Some things were not clear - for example, on 1099 Misc, box 10 was greyed out and wouldn't let me enter a number. However, the directions still told me to enter a number in box 10!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have used H&R Block for years now including business. Always up to date and user friendly.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Extremely well done, just a little light on stock wash sales.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!