Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,378 Reviews)
Open Ratings Snapshot
Rating breakdown 130,378 reviews
5 Stars
86,913
4 Stars
24,023
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product. 
(
41,658 out of 48,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
3 out of 5
3
Generally Good but Major Shortcomings
on April 19, 2025
Posted by: seymour67
Verified Purchase:Yes
In general I was happy with the product. But one big issue was that the accuracy check failed to flag that one of my 1099 forms had been imported twice resulting in a much larger tax bill than I actually owed. I discovered this myself only after filing my taxes, so I had to file an amended return to try to get my overpayment returned. It seems that if there are multiple1099s (or similar statements) with identical values, that would be easy to flag as an error in the software. Please make sure this is resolved in the 2025 release.
Response from HRBlockBy Abbie- Social MediaApril 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
East to use
on April 19, 2025
Posted by: TMP56
from Wilmington,DE
Verified Purchase:Yes
Have been using for years. Being able to import last years information makes it easier and faster.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 19, 2025
Posted by: Harryvince
from Florida
Verified Purchase:Yes
The software is easy to use and the included e filing option takes a lot of stress out of tax day.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Nice and better price than TurboTax
on April 19, 2025
Posted by: FredAtlanta
from Atlanta
Verified Purchase:Yes
Great price, easy to use. Could use a feature to enlarge type though.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Extra Cost to File Extension!?
on April 19, 2025
Posted by: AnnoyedAfter20
from Louisiana
Verified Purchase:Yes
I have used H&R Block Deluxe Software for 20 years, but I am annoyed to discover there is an ADDITIONAL FEE to electronically file an extension. This is not included in the 5 electronic fillings advertised as included with activation.
Response from HRBlockBy CorrinaSocial Media TeamApril 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your

expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at

1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax software
on April 19, 2025
Posted by: Multi year customer
Verified Purchase:Yes
Used the software for many years and have always been satisfied with the tax software.
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Takes the pain out of tax season!
on April 19, 2025
Posted by: Anonymous
from Jersey Shore, NJ
Verified Purchase:Yes
H&R Block makes doing taxes less tedious and, dare I say, almost fun!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Improved from last couple yrs
on April 19, 2025
Posted by: Anonymous
from Morrison Illinois
Verified Purchase:Yes
Used several yrs. This yr was improved. Able to get at CODE easier. (My yahoo doesn't "save" emails & last yr was a mess trying to get download) State Went very smoothly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
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