I have been using HR Block since 2022. As someone who was, at that time, new to tax preparation, I found the software easy to use and clear in guiding me through each step.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
I’ve been using this software for at least 15 years. Very easy to use
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used this software in the past and still find it easy to use and file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Everything went smoothly except I had to file my federal 5 times as it kept being rejected
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I would give TT a 2 star HRB is only 3 as I believe there is very achievable potential for improvement I have been using TurboTax for 15+ years. Need to go elsewhere as TT is to pricey.
Interface, accuracy, questions, etc are very comparable. I could not file two states on line with HRB; nevertheless very easy to print and mail. I don’t thin either has very good help with State(s)
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I use it every year, have been very satisfied with it. This year I had some problems with the accuracy check.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!