Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,978 Reviews)
Rating breakdown 127,978 reviews
5 Stars
85,639
4 Stars
23,407
3 Stars
8,134
2 Stars
4,332
1 Star
6,466
85%of customers recommend this product.
(
40,250 out of
47,255)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Valuable info and easy to use Fed Tac prep app!
on April 18, 2025
Posted by: Anonymous
from Austin, TX
Verified Purchase:Yes
Valuable tax info and easy to navigate to get my Fed Tax done! Very likely to buy it for 2025 tax prep app!
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5
Simple to use, great step by step explanations.
on April 18, 2025
Posted by: MJGQ
from Hackensack NJ
Verified Purchase:Yes
Have used this tax software for a few year now...Excellent!!!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
I've been using H&R Block software to do my tax returns for many years now. It took a couple of years to learn the idiosyncrasies of the software. It all has worked so consistently well for all this time.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NDoug45
from Southern California
Verified Purchase:Yes
I've been using HRBlock since it was "Tax Cut", have noticed declining quality in the past 3 years, and next year intend to use TurboTax or a local professional. This year, my e-file was rejected because there was no record of me filing last year. I know it was sent. I suggest you rather than relying on the customer to re-open the program to check on the filing status, you send an automatic email in addition with the same information. I had previously discovered when filing a 1040X for a previous year, that the program apparently used the current year tax brackets instead of the previous year tax brackets. This year the, the program's K1 analysis gave me carry over values to put in the 1065 but this year there was no 1065 in the forms list so, if I want the carry overs, I will have to get a better tax program or a human to fix it.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Norm12
Verified Purchase:Yes
I use this every year for last 25 years. They ask all the right questions to help me fill out my returns.
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jmott22
Verified Purchase:Yes
loads with out needing computer smarts and is Easy to use
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Most of the Software Stabilizes Early Most Years
on April 18, 2025
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
I typically buy the software in December, and enter my information as available, while performing program updates as available. I can normally confirm my outcome by early February, shortly after having received all of my source documents and forms, though some risk remains until the software is finalized. Fortunately, the late changes are generally on esoteric topics and don't impact me.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: MikeW41
from New York
Verified Purchase:Yes
Product is easy to use but difficult to review and make changes for "what ifs". Interface is dated.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock