Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,378 Reviews)
Rating breakdown 130,378 reviews
5 Stars
86,913
4 Stars
24,023
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,887)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have used H&R Block Deluxe for years. I find the software to be accurate, easy to use, and reliable. That said, it is expensive for a basic + tax return and I've never seen a discount explicitly for returning customers that doesn't expire. I always find myself purchasing late and I feel the returning customer discount should be persisent, right through 4/15
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boise,Id
Verified Purchase:Yes
Need to ask people if they have an IRS pin first thing with a warning to check it on IDMe.Filing was rejected on tax day setting off a mad scramble. Also, stop opening the register now and Readme pages every time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Ohio Andy
from Ohio
Verified Purchase:Yes
It always works and seems to handle items related to my tax situation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from KCMO
Verified Purchase:Yes
I trust the brand. My only disappointment is when some info from the federal doesn't get carried over to the state or info from last year doesn't get carried over. See driver's license, bank info etc.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Fjeneus
from Ohio
Verified Purchase:Yes
Added fees to file at the end, not very intuitive to use. Better options are available.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CO
Verified Purchase:Yes
I had to pay extra to file an extension because the software is not working. Will not allow efile due to reporting foreign accounts. Very dissatisfied, need to check other options next year.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ChristineS22
from Temple GA
Verified Purchase:Yes
I buy H&R Block's tax software every year because I want to do my own taxes, but want the guidance of the software so I know I haven't forgotten to report anything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Rather than try to repeat my survey/review following completion of the H&R Deluxe-State 2024 Tax Programs, you can capture it in your company digital mail of April 17, minus, or plus a day. Truely, an olde bird on the doorstep of 88 shouldn't be puzzling with income taxes anyway, but by doing them since I needed to start, each year I feel I'm up to the challenge, I invariably get screwed around again to my consternation. My take on your Federal Tax Program caused me bewilderment in plowing through a maze of "fix it up questions" in the remainder of the program to get to the light at the end of the maze where the taxing answers were revealed. If that was the easy way to present the tax solution, I was exhausted at the completion.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock