Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,378 Reviews)
Rating breakdown 130,378 reviews
5 Stars
86,913
4 Stars
24,023
3 Stars
8,404
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,887)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from Gilbert, AZ
Verified Purchase:Yes
I've used this software for over twenty years going back to when it was called TaxCut. If I didn't think it was good, I wouldn't be using it this long!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bea2
from Mason OH
Verified Purchase:Yes
I left review after completing my return. Now I get this message. Check that your AI plug is connected. Something is not working.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Perturbed in Portland
from Portland, OR
Verified Purchase:Yes
Was really bad when importing my 1099, I basically had to reenter everything manually. Not impressed
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: FastFreddy18
Verified Purchase:Yes
This did the trick this year but wasn't as user friendly as years past. This version did not have any "skip for now" buttons as in years past. These were helpful in not getting stalled on a particular step or missing information. They allowed you to continue entering the info you had, while awaiting updated info from a third party.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Used H&R Block for years - disappointed this year
on April 18, 2025
Posted by: KennethW
from Ellicott City, Maryland
Verified Purchase:Yes
I've used the H&R Block Deluxe software for many years. This is the first year I found a problem with the software. The feature that allows me to compare this year's entries to last year's entries in a report did not work properly. I rely on the feature as a "sanity" check and this year it failed.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WJL33
from MI
Verified Purchase:Yes
Have used H&R Software for the last 5 years and have found it easy to use
and affordable.
and affordable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Looney2ns
from Indiana
Verified Purchase:Yes
Well it's better than pen and paper, but leaves lot to be desired. My returns are not complicated, but this program drags you though page after page of items that don't apply to me. So that adds complication to the process.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CCus
from Upstate SC
Verified Purchase:Yes
Extremely helpful, efficient, and have been using this program for over 10 years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock