Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,978 Reviews)
Rating breakdown 127,978 reviews
5 Stars
85,639
4 Stars
23,407
3 Stars
8,134
2 Stars
4,332
1 Star
6,466
85%of customers recommend this product.
(
40,250 out of
47,255)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Software doesn't ask all the right questions on IRA contributions. It also doesn't explain well the same. One has to often open the form only to find the Software added numbers never inputted.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dont1234
Verified Purchase:Yes
Got a better retun with other software. Will not but this again.
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CKTX
from Texas
Verified Purchase:Yes
I have used HRB tax software for years. The last two years have been problematic. Good help hard to find??
Last year the e-file function malfunctioned. This year it was a plethora is issues too numerous to detail in this review.
Last year the e-file function malfunctioned. This year it was a plethora is issues too numerous to detail in this review.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LMC22
from Pinole, CA
Verified Purchase:Yes
Mostly ok, but first time using the estimated taxes section and that needs work.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tax avoider2024
from IL
Verified Purchase:Yes
The software is great; my 7th consecutive year using it. The only critique I can offer is regarding the print function. When printing a form, it's all or nothing. Very often, I need only the first page or two. Since it prints from the end backwards, I am forced to print way more pages than needed. If you could allow selective page printing of an individual form, that would be fantastic. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
I always use H & R Block because of its user friendliness menus which can direct you right to the areas of concerns.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: rvwhalen
from Massachusetts
Verified Purchase:Yes
I've used the software for many years. Our family's taxes are not simple, and the software is up to the task of handling them, Still, there are some challenges: I have to pay for a state filing for each return. I have to put information from one return into each of the others for "kiddie tax".
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: lsalis
Verified Purchase:Yes
We've used H&R Block software for many years and preferred it over other similar software. It has a good user interface and is easy to follow. It also has good help features.
One area of improvement is there are areas of the UI where the font is rather small and it can't be enlarged so it's sometimes hard to read. Also, it would be nice to be able to change the position of the frames or even choose the frames that you're viewing. Being able to customize the interface a bit would be very helpful.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock