Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,265 Reviews)
Rating breakdown 128,265 reviews
5 Stars
85,782
4 Stars
23,481
3 Stars
8,173
2 Stars
4,349
1 Star
6,480
85%of customers recommend this product.
(
40,418 out of
47,456)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Ronaldone
Verified Purchase:Yes
Text size was way too small and hard to read without a magnifying glass. There should be an option to increase text size. Why was it a green color? Tax preparation is difficult enough without this added obstacle.
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Airb
Verified Purchase:Yes
An easy to use program that also verifies any errors might make.
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Midlothian, TX
Verified Purchase:Yes
I have used your software for over 15 years. It is easy to use, accurate, and reasonably priced. The interview process is succinct and easy to understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: QAtester
from Texas
Verified Purchase:Yes
Easy to use for more complicated return. Efile worked smoothly.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Whatshisname2024
from Rochester NY
Verified Purchase:Yes
I have used this product for several years and continue to like it. The format is easy to follow, the questions are clear and well worded and, generally, doing my return is easy and straightforward.
My return is relatively simple, no complex investments or sources of income -- these make my return easy to do with this tool.
My return is relatively simple, no complex investments or sources of income -- these make my return easy to do with this tool.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Grandma Aim
Verified Purchase:Yes
I was fine until the last tax return for a family member. It was April 14th, and he finally found the last 1098R! The returns for federal and IN, until we tried to transmit both returns at the same time. We incurred a problem with the software not attaching the IN 2210 form which was prepared and showed no penalty due! The software came not allowing the In return to transmit. Finally, I printed the In-2210 and was getting ready to file the In return as a paper return and attach the 2210. However , I prayed and tried one last time and the federal and Indiana returns both transmitted and were accepted. Please advise what this happened, so that the stress can be avoided in a future year!
Thanks for your input!
Amy Pressler
Thanks for your input!
Amy Pressler
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Bobbbyboy
from California
Verified Purchase:Yes
The state program has been bugged for some users for multiple years. It was trying to charge me for state when I had purchased deluxe federal + state.
I realized that I had just paid it last year thinking it was a separate filing fee.
I had to download and install on a different computer to finish my taxes.
This is unacceptable theft from your users.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: xyzs
from MN
Verified Purchase:Yes
Very helpful for complex calculations. HOWEVER, does not prompt for completion of Foreign Tax Credit even when it's entered during the 1099 interview process. I also had to remember and enter the amount of my loss carryforward from 2023 even though the program had all of last year's data. Those are two big dollar steps that the software should be able to handle!!!
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock