Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,265 Reviews)
Rating breakdown 128,265 reviews
5 Stars
85,782
4 Stars
23,481
3 Stars
8,173
2 Stars
4,349
1 Star
6,480
85%of customers recommend this product.
(
40,418 out of
47,456)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Ec75
from Alameda CA
Verified Purchase:Yes
Immensely valuable in helping guide someone through tax preparation.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bryce44
from Phoenix
Verified Purchase:Yes
Could not uncheck the SS income box even though I had zero. Your support contact couldn’t either.
It would not allow e-file for State taxes because of Private school credits - been doing it with Turbo Tax for years.
It would not allow e-file for State taxes because of Private school credits - been doing it with Turbo Tax for years.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I always use HRBlock software for my tax and very pleased with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rick_VB
from Novi, MI
Verified Purchase:Yes
I have been using H&R Block software since it was Taxcut (20+ years). As I have gotten older, my tax situation has gotten more complex. This year, I needed to file not only our taxes, but also for my late father-in-law. The block software does not handle that situation very well, specifically there are entries, such as the address line, which require special usage per the IRS rules (in this case, Publication 559), that the software will not allow, even as overrides. Thus, I was forced to leave those entries blank, print the return to a pdf, and use Acrobat to edit the result to enter the correct data. This also meant I could not e-file the return, and had to mail it. I would not recommend this software for deceased or estate filings.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ghanny
Verified Purchase:Yes
I have used Block for the past 6 years and find the software to be easy and reliable.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfax, VA
Verified Purchase:Yes
Have been using the program for more than ten years, it is easy and smooth, will continue to use it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DH987
Verified Purchase:Yes
Preparation went smoothly. I called for help, and was surprised by the ease at obtaining the help, and how the information I was provided allowed me to complete our taxes.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Federal program is good, CO state program not so.
on April 18, 2025
Posted by: bocobear
Verified Purchase:Yes
Federal program worked well as expected and I have used it for many years. However the Colorado State program seemed out of date as I lacked a number of forms that I had to go to the state web site to find. Unless this is changed, I doubt I will buy the state program again.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock