Product is easy to use. I had difficulty getting in touch with help when I had a problem with my return. I wanted to talk to a live person about my situation and could not find a way to do that
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The software walks you step by step through all of the line items on the 1040. It connects to investment accounts and downloads tax information from the most complicated investment vehicles smoothly and accurately into the tax return, saving hours of manual entry. The software works even on older computer systems; I switched from TurboTax to H&R Block when the former would no longer work on my old Apple. The audit protection is excellent, though I've never needed to use it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used this software for probably 20 years, almost always doing two federal and state returns per year. I think the app is well designed and easy to use. The only problem that I remember from this year was that I think it was easier in the past to clear a warning during the final review. This year, a warning took me to a social security form that didn't apply to me. I clicked on the warning about five times and tried various things to clear it. I clicked on the Delete Form and Close buttons instead of entering any values but the warning never went away. This was frustrating because I think I have always cleared any warnings in the past and I wasted time discovering that this one apparently couldn't be cleared.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
I have used H&R Block Deluxe software for many years. Very pleased with the product and ease of use. Highly recommend this tax software. I also pre-order every year and receive an additional discount,
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Passive income from K-1 Guaranteed Payments line 4b incorrectly being reported as Non-Passive on Schedule E. E-filing wouldn't allow Override.
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Been using H&R Block for several years. Keeps getting easier and easier to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!