Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,978 Reviews)
Rating breakdown 127,978 reviews
5 Stars
85,639
4 Stars
23,407
3 Stars
8,134
2 Stars
4,332
1 Star
6,466
85%of customers recommend this product.
(
40,250 out of
47,255)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Lynchburg, VA
Verified Purchase:Yes
Good: Import last year's data, same format as last year's program, ease of filing (all the things that keep me using it).
Bad: Not having a warning BEFORE entering Roth IRA data showing the maximum allowable for my age and applicable earnings, excluding 1099Rs.
Bad: Not having a warning BEFORE entering Roth IRA data showing the maximum allowable for my age and applicable earnings, excluding 1099Rs.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JoseLoco57
from Hollister, CA
Verified Purchase:Yes
I have been using this product for years and am very satisfied. It missed 5 stars because it did not fetch the correct AGI and thus I was initially rejected. Worked the second time.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Very Good, Except for Jumping to an Input Section
on April 17, 2025
Posted by: CarlOR
from Portland, OR
Verified Purchase:Yes
I have been using H&R Block's software for decades and think it is very good. My only complaint is that when I use the feature to go to a specific input section (such as interest, dividends, deductions, etc.), the window that pops us is not accessible since it is almost not visible on the screen (it just barely shows up on the top of the screen). Accordingly, that feature is useless to me. I'm not sure why it does that, I have to use the back button to go back to a particular section or use the tabs near the top of the screen.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Soju7
from Washington state
Verified Purchase:Yes
I appreciate this year's version allowed .pdf file import - Big improvement!!!
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Doc2025
from Alabama
Verified Purchase:Yes
I bought the program to do federal and state returns. Last year I payed for automatic renewal but had to buy it again anyway. Deluxe should include federal and state filing versus so many federal and still having to pay to file state. I can say it was easy to use even on my Windows 10 machine.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ElGroucho
from MA
Verified Purchase:Yes
I have been using TaxCut for a long time to do my taxes. I have recently recommended the Premium edition to my friend, assuming the premium edition would be able to to his trust filing. Actually, all he was trying to do was to file for an extension. I was unpleasantly surprised that the TaxCut Premium could not do a trust return. I had egg all over my face. Not cool!
Value
2
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sdunnin
from Illinois
Verified Purchase:Yes
Been using for years and have been very satisfied. One thing that would make it even better would be to include at least one state e-file along with the federal ones. Annoying to have to shell out more to do that.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Don W236
Verified Purchase:Yes
I have used H & R Block software for many years and have always been very satisfied with it.
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock