Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,978 Reviews)
Rating breakdown 127,978 reviews
5 Stars
85,639
4 Stars
23,407
3 Stars
8,134
2 Stars
4,332
1 Star
6,466
85%of customers recommend this product.
(
40,250 out of
47,255)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Disorganized recordkeeper
from Ingham County, Michigan
Verified Purchase:Yes
The software was essential in facilitating and ensuring proper documentation our 2024 federal and state income taxes. It was difficult to find forms needed to calculate and to report the taxes due.
Pros: Easy to prepare
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We value your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: manoman99
from michigan
Verified Purchase:Yes
wanted to try something different than turbo tax. It was ok
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: jo20
Verified Purchase:Yes
Had issues with RMD calculation that were reported over a month ago and were not addressed. I would have owed $200+ if not researching about this issue.... I would have saved money by purchasing from a competitor.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sacramento, CA area
Verified Purchase:Yes
I've been using H&R Block software for the last seven years after switching from TurboTax. The software and step to complete both Federal and State returns are very straight forward and easy to follow. I like the software does an Audit risk review.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: DAinFL
Verified Purchase:Yes
I've used H&R Block tax software for many years and have found it to be consistently accurate, easy to use, and filled with plenty of tips and accurate information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville Ky
Verified Purchase:Yes
Switched from TurboTax 25 yrs ago and so glad I did. Never looked back!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: FLATTAX123
Verified Purchase:Yes
No issues as usual EXCEPT I could not remove the Social Security worksheet. Just because of my age you assume I'm drawing SS which I am not.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: JazzyballerOne
Verified Purchase:Yes
I don't like how this software fails to send to the IRS 3x and I get charged to file state 3x!
This has happened 2 years in row. Fix your software or I'm done!
This has happened 2 years in row. Fix your software or I'm done!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock