Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,978 Reviews)
Rating breakdown 127,978 reviews
5 Stars
85,639
4 Stars
23,407
3 Stars
8,134
2 Stars
4,332
1 Star
6,466
85%of customers recommend this product.
(
40,250 out of
47,255)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Needs work, stop monetizing every aspect and make.
on April 17, 2025
Posted by: Maynard06
from Kentucky
Verified Purchase:Yes
This program would not automatically download my information from last year. It usually does that.
It was no help figuring out some stock sale issues.
It was no help figuring out some stock sale issues.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Deel1
Verified Purchase:Yes
I used another software one year several years ago and since then will only use H&R Block tax software!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MikeT56
from Colonial Beach, VA
Verified Purchase:Yes
We have used this software for many years. Compared to the "other" popular tax software, this is a much better product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: P398
Verified Purchase:Yes
The tax software was easy to follow and we were pleased with the interview process. We will be using it next year too.
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We value your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Lacking info on use of 1099-K for third party pay
on April 17, 2025
Posted by: Apr25
from Virginia
Verified Purchase:Yes
It would have been nice to have more assistance with the new rules using the 1099-K for third party pay such as EBAY, VENMO. It ask you if it's taxable or non-taxable income but doesn't ask any other questions to determine if the income is taxable or non-taxable. If you sell something for less than you purchased it for this is considered non-taxable income but to determine this you have to fill out another form.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent Federal process. State needs a work.
on April 17, 2025
Posted by: bob272727272727272727
Verified Purchase:Yes
Generally excellent for the Federal forms. The New Jersey version did not help me figure out which interest was not taxable by the state but otherwise worked well.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Will Mesa AZ
from Mesa, AZ
Verified Purchase:Yes
Easy to usen, accurate, and bulletproof security are all features of H &R Block tax software that I value and appreciate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Broke thanks to H and R
from Your mom
Verified Purchase:Yes
Gotta pay extra for EVERYTHING - hope you don’t live in a state!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock