Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: smith1462
from Roseville, CA
Verified Purchase:Yes
Disappointed in software and H&R Block for not taking my input from previous years to correct the problem of reporting ministers housing allowance as income, which should be exempt. It remains a problem when using your software.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ellen 430
from West Orange, New Jersey
Verified Purchase:Yes
I have used H&R Block software for decades. It is very easy to work with and has never given me a problem. You used to send me an email every year reminding me that it was time to get the software. I wish you would start doing that again because it makes it easier for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BB Angel
from Ks
Verified Purchase:Yes
Program is very helpful in preloading previous year information. Love explanations in side column.
Reassuring to have error checks at end.
Reassuring to have error checks at end.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We value your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Russ2
from Wash state
Verified Purchase:Yes
I do not need State tax help. We have none. But I was not able to buy Deluxr with out the State software!!
My deluxe package would not do estimated taxes, for some reason!? Could not produce a 1040ES form.
On form 8283, section A, column G, you cannot show zero as cost. Even for a gift! You have to show a number.
You cannot put lists in Alfabet. order. Stock Div.s and interest.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: big T of G
Verified Purchase:Yes
Most of the time I find H&R Tax software pretty good. but my last experience with NJ State Program was not so good.
It double I income because I work in New York but live in New Jersey, it did would not let me electronically file because I had to override the AGI on the verification section and was force to mail my return instead.
Pros: Fast
Cons: Hard to prepare
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: TaxmanSentPacking
from Georgia
Verified Purchase:Yes
I use this software year after year and it keeps getting better
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
DID WHAT IT WAS SUPOSED TO DO. aNY QUESTIONS i HAD WERE ANSWERED BY THE HELP LINE.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: tmoss1949
from MO
Verified Purchase:Yes
I did 3 Federal returns and on every one there was a "problem" with the final check. In every case it brought up a form that required a change in the entries. In every case, the form was not needed for my returns and when I tried to enter in the "problem" box, the software would not make the change. I've used you for over 10 years but I'm thinking next year I may need to try TurboTax. I am not happy with the glitches!!!!!
Cons: Hard to prepare
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock