Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,265 Reviews)
Rating breakdown 128,265 reviews
5 Stars
85,782
4 Stars
23,481
3 Stars
8,173
2 Stars
4,349
1 Star
6,480
85%of customers recommend this product.
(
40,418 out of
47,456)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: JimH3157
Verified Purchase:Yes
I've used it and recommended it for years. The only reason I didn't go with 5 stars is that it surprised me when I had to pay for filing an extension this year.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HappyCamper73
from Newport, PA
Verified Purchase:Yes
Everything worked great except the estimated tax calculation process was confusing and didn't seem correct. But I was able to get the information from the internet. Also, it would be great if you could get the estimated taxes due for the State as well, which was not available.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: john40000
from Valparaiso IN
Verified Purchase:Yes
I had moved my 2022 fiile from one computer to another via a usb thumb drive. After completing my 2023 tax the software only saved the 2023 file on that thumb drive. Turns out I also couldn't find a printed copy. For starting the 2024 tax the previous year file was nowhere to be found. The software could be more clear about where it's saving the files and how to chose where to back them up. There was stuff carried forward for a rental property that is needed from the previous year. Had to try to recreate the 2023 file so the 2024 software could extract the previous rental info. Also requested a trascript of the 2023 tax from the IRS to refer to. Needed the exact previous year AGM from the transcript. Anyway 2024 tax is done sent and accepted so all is well.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
The software is easy to use, and processes my taxes correctly and efficiently
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
I've been using this software for years and years. Never had an issue. Everything is always correct and electronically files properly. Will continue to use as long as I have to pay taxes
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
Worked as advertised. 100% better than last year when it took way to long to file because of technical connection issues.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sg82
Verified Purchase:Yes
Have used for a number of years and find it a simple and easy to use program with good resource information. I would like to see the estimated tax portion expanded to allow for anticipated income from sources other than salary and/or retirement income.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: poppajohnl
from Houston, TX
Verified Purchase:Yes
I found that this tax software was not nearly as user friendly as TurboTax, which I used for the last several years. In addition, and as best I could tell, the form for Foreign Tax Paid did not auto-fill correctly. I'd rate it as OK, but do not plan on using it in the future.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock