Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: one for the money
from Austin TX
Verified Purchase:Yes
I've used H & R for years, always with good results. The Interview results sometimes miss issues but can be corrected by inputting data directly. I would like to add or have alongside a copy of the real form( the one that goes to IRS) as a check without having to branch out to forms. But I will remain a user of H&R Block.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: MikeK51
from New Jersey
Verified Purchase:Yes
I bought this earlier in the year and added the premium package in March. It lead me through my tax return by asking multiple questions to determine what I needed to include on the return. It was very straight forward and explained all the areas of the forms.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: GMB33
from Michigan
Verified Purchase:Yes
I moved over to HRBlock from another major tax software recently. But I learned that HRBlock does not allow me to reduce my taxable income on a 1099 as a minister who has a housing allowance. TurboTax does. And this is vital for us.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ClaireB
from Vienna VA
Verified Purchase:Yes
Super easy to use software with excellent guidance when taxpayer makes an error using the software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Nate21
from Colorado springs
Verified Purchase:Yes
I have been using H&R Block for well over a decade. It is easy to use and I am confident in the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Pjdj
from Philadelphia
Verified Purchase:Yes
Found the 'learn more' screens lacking. Also, it's no longer as easy to use as previous years.
Pros: Maximizes refund
Cons: Time consuming
Value
2
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Shel55
from WI
Verified Purchase:Yes
It gets the job done but could be improved The questionnaire has a few confusing questions & the help isn't as good as I think it could be. I have a problem every year in figuring out how to correctly handle my wife's inherited IRA based upon the program's interview questions. I even had to change my answer after I saw the results in the federal forms to be filed. I changed my answer to the next best answer even though the description wasn't what I thought was a best match. That worked. I switched from TurboTax when they removed the investments feature & put it in their most expensive version which is overkill for us.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: bur0819
Verified Purchase:Yes
I have been purchasing H&R Block Deluxe tax software & find it fast, easy & informative.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock