Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Software bad
from Michigan
Verified Purchase:Yes
Bought software but could not access needed city tax forms that come on competitors software
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I purchase the program every year. Easy to use and trustworthy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It can use some improvements. make is easier to review the forms. I didn't see anything that shows where if you have oil and gas royalites.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bkw50
from Texas
Verified Purchase:Yes
Makes it easier when it captures previous year. And the downloads work perfectly
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Familiarity with H and R and will use it again
on April 17, 2025
Posted by: KD Fram
from Michigan
Verified Purchase:Yes
I have been using H and R for years and have confidence in results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good software, but doesn't answer all questions
on April 17, 2025
Posted by: ebock
from Maryland
Verified Purchase:Yes
Good and easy to use for basic situations, but for less common situations or when I have a question about certain forms, there weren't always explanations. But this does make doing our taxes faster and easier than doing it manually. Although it includes 5 free federal filings, it would be better if electronic state filings were also free.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
I've been using this for years. Very user friendly.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Batuka
from Aurora, IL.
Verified Purchase:Yes
The program has gotten better and easier to use each year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock