Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Seniorguy65
from PA
Verified Purchase:Yes
Handling of Federal Taxes is ok. But handling of K-1 form from EPD was difficult, especially for the PA state taxes. It makes me want to try Turbotax to see if it does it better.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good means to aid tax return preparation and filin
on April 17, 2025
Posted by: sjessee
from Delaware
Verified Purchase:Yes
I have used this software for years because it is relatively efficient at helping organize and enter the necessary information to complete the tax filing. However there are two big improvements that would bring it up to 5 stars for me. First, I was excited to see the automated information entry from my downloaded PDF tax form files. Unfortunately, it totally mishandled the first file I tried, resulting in corrections I needed to make that exceeded the effort of just entering the data by hand. The second involve its handling of the K-1 forms for securities involving limited partnerships, especially in tax advantaged accounts. It appeared worse this year at handling this in my IRA than last year. I am not confident that is gave me the deserved break that it provided last year. Perhaps the rules changed, but its handling was far less straightforward.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Alamos
Verified Purchase:Yes
Very good software, however but really clumsy at the final checking for errors and warnings
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: KLEdwards
from Nampa, Idaho
Verified Purchase:Yes
I have used this tax preparation software since it was "Andrew Tobias Tax Cut", even before it was a Windows-based program. It is hands down the best tax preparation software on the market! I would never consider using anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oreland PA
Verified Purchase:Yes
A tremendous help and guide to doing federal and stare taxes. Thanks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
1
charged twice to make a state correction
on April 17, 2025
Posted by: H and R steals
from California
I made a typo and the state rejected my filing. I made the correction and could not refile without having to pay again! Rip-off!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JGR777
from TN
Verified Purchase:Yes
I have been using H&R Block tax preparation software for several years and am always pleased with the ease of preparing our taxes. The program eliminates the need to research tax law changes and has proven to be rock solid.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stock Trade Poor
from Wilmington DE
Verified Purchase:Yes
Been using your tax program for years but will not going forward.
The primary reason is your data transfer for stock trades as you do not have Wells Fargo Advisors.
I had to buy TurboTax to avoid hours of data entry on your system
MUCH simpler
The primary reason is your data transfer for stock trades as you do not have Wells Fargo Advisors.
I had to buy TurboTax to avoid hours of data entry on your system
MUCH simpler
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock