Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Tomtb2025
from Arlington, TX
Verified Purchase:Yes
Fonts size are too small. Should be adjustable by user.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Grumpy in Maryland
from Maryland
Verified Purchase:Yes
having used the software for the last few years, I found it easy to use... my only issue was trying to "see" how it calculated my taxable Social security amount
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ssimms
from Denver, CO
Verified Purchase:Yes
I have been using HR Blovk for several years now and really prefer it to my experience with TTAX.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Software works. Filing fees should be illegal.
on April 17, 2025
Posted by: Anonymous
Verified Purchase:Yes
Does the job. I've been using it for a long time. The whole business is a racket though. The IRS should just bill me for what I owe them. They have all of this information already. The fee required to file state taxes should be illegal. If I buy the software, it should enable me to do everything I need to do for all of my income tax requirements without additional fees.
Pros: Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gx57
Verified Purchase:Yes
Helped by Live service person, not AIchat or endless system prompts. Tax software was loaded properly and billing fixed by competent and well trained service person.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GuyInOhio
from Ohio
Verified Purchase:Yes
We’ve been using your software for 7 years. I never really noticed how dated your it’s become. The interface is a mess. Too much of the screen space is wasted.
Navigation is worse. For example, switching among several in-progress returns stored in separate folders was bothersome. Why not have a “Recent returns” item under the File menu like every other application?
I’m got very frustrated while trying to correct problems during the review phase. It would find and highlight problems, but the suggested solutions were not helpful.
Sad to say, but I’ll be looking for another solution next year.
I’ll also be lobbying to simplify our tax model to counter the self-serving lobbying your industry does to keep it as it is.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dmt27
from GA
Verified Purchase:Yes
Half been using it for years makes doing my tax easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
II would have given a 5 however the app was always in my name Nancy. Last year the app changed to my husband’s name. I do not know why. The app had been in my name for many years and I am the person that does our taxes. My husband died this past June. Other than that I like the app.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock