Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,518 Reviews)
Rating breakdown 128,518 reviews
5 Stars
85,913
4 Stars
23,550
3 Stars
8,196
2 Stars
4,360
1 Star
6,499
85%of customers recommend this product.
(
40,578 out of
47,638)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: mrwzd
from Central USA
Verified Purchase:Yes
Have been using H&R software for doing my taxes for over 20 years and have not had any issues at all. It has been consistently accurate, dependable and very easy to use. Easy to follow interview that asks the questions needed to completely fill in the tax return and any supporting forms and guides you as to what line number on what form the information it wants is located. The built in help explains any questions I have had about anything "new" in my return so that I understand the impact. Cleanly laid out to allow a little "what if" entry. (ex: itemized deductions vs standard) for best result.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
1
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Lumber Jake
from Erie PA
Verified Purchase:Yes
I will you turbotax next time. It is worth the additional 20 bucks. The interface is not as nice and some data entry and correction is difficult.
Pros: Easy to import documents
Cons: Hard to prepare
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: jdhr24
from IL
Verified Purchase:Yes
In general works well as in other years, however I can't get my financial institution download to connect.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hurr24
Verified Purchase:Yes
Fairly easy to use. Only “fail” was the inability to delay payment electronically of tax due beyond April 15 as allowed by residing in a federally declared disaster area in 2024.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Ed J G
from CT
Verified Purchase:Yes
Very easy to use and e-filing makes the process simple. Only problem I had was I paid for state but couldn’t download it and had to purchase it again because I didn’t have time to contact the company.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Puddy Cat
from Tennessee
Verified Purchase:Yes
This was very easy to use and covered everything I needed for filing.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: fjbd
from NY
Verified Purchase:Yes
I have used HRBlock for more than 10 years now. This year I could not send my return electronically because it was rejected by IRS. I was missing Form 1095A but i did not received that form from my health marketplace. IRS said they received that form. At the end, after wasting my time, i had to file by mail. More costly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Cindy0450
Verified Purchase:Yes
As usual I was at the wire when I brought my taxes in. I have a somewhat simple return. It was completed and submitted promptly. I am organized, thank goodness. Still….
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock