When asking for unknown information about stocks, it is very difficult to get it to stop asking the same question over and over. It just keeps asking you to review the same thing.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Great software. Easy to use. Able to complete this annual task in just over an hour. Couldn't be happier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Overall, it was good, but some of the questions for HSA contributions and retirement minimum distribution were difficult to answer. I still glad I bought the program.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I made an obvious mistake and the software didn’t catch it.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have been using HR Block/TaxCut for over 35 years, so I guess I had to do a 5 star review!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience! We truly appreciate your business over the past 35 years 💚💚💚 and thank you for your valuable feedback!