I have used H&R Block tax software for several years now. It has been a good product overall and has made preparing our taxes pretty straightforward. Some of the descriptive details for state tax credits could use improvement. It seems like this information was easier to understand a few years ago. Part of it may be due to the verbiage from the state tax documentation. The tax credits seem to be fairly unchanged, but the language has changed. Perhaps hoping that taxpayers will be confused and miss tax credits that are available to them. Otherwise, the documentation is good.
Pros: Easy to prepare, Maximizes refund, Fast
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
ONLY 4 because when it came down to the checking for accuracy at the end, there were forms that appeared that I did not understand. It seemed like the program was assuming that I am retired,and receiving social security, but I am not. I tried to delete the form since that was an option, but it would not delete.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I am happy with the program but it should be FREE to file a state income tax return.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I bought Deluxe Federal and State Tax software and it was easy to use. The information from the Federal return carried over to multiple states and electronic filing was super convenient.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Used this software to complete my taxes. Had no issues or problems using it. Simple to use and easy to understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I have used this software for multiple years and always am pleased with the results achieved.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
My vision has become "somewhat impaired making it difficult to read the print which seems to be, for the most part light gray and too small and difficult sometimes to read.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!