Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from Vermont
Verified Purchase:Yes
Easy to use and understandable software. This is my 2nd year using H+R block going it myself. Will be getting it next year too.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Slkas64
from Washington state
Verified Purchase:Yes
I have used Block software for almost 20 years. It is easy to use and accurate. I am retired now but once upon a time I was an accountant and an attorney. This is a good product that makes it easier to comply with Title 26 USC (tax code). Some one else gets to read the Letter Rulings and Federal Regulations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Theicom
Verified Purchase:Yes
Bought a version that included a state and e-file for it.
Added a second state, and had to pay another e-file fee even though the first state NY there is not allowed to be an edible fee for.
I keep feeling like being nickled and dimed for everything I needed.
Added a second state, and had to pay another e-file fee even though the first state NY there is not allowed to be an edible fee for.
I keep feeling like being nickled and dimed for everything I needed.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Who18
from IL
Verified Purchase:Yes
Easy to download and use. I’m sure I will purchase it again next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: WenLynne
from Cincinnati, OH
Verified Purchase:Yes
The software was ok. We used the "take a picture and upload W2" function. Both our W2s uploaded errors flagged (didn't upload SS#, address, etc...). Was easier to type in the information, than to fix the errors. This was unfortunate and a bit time consuming.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: The Big Daddy
Verified Purchase:Yes
Been using the product for over 10 years. Very happy with the product.
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: njnyuser
from NJ
Verified Purchase:Yes
improvements are needed for people filing multiple state returns
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
No good,you get to the end and then charge me for state.So you get that far into it and end of you wits pull out the charge card and charge so it can be sent.I purchased fed. And state and still needed to pay I didn't appreciate that.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock