Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: sta111
Verified Purchase:Yes
Changed to Block from another software provider, and I'm very happy with it. Simpler and easier than the last one.
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: paulbuck
Verified Purchase:Yes
I've used H&R Block tax software for many years (except last year when I had sold a house and had complicated capital gains calculations). Overall I like the package, which is why I've stuck to them for such a long time.
That being said, there is always room for improvement. I sometimes find the software awkward to maneuver to specific spots and can be a bit clumsy to get about. But nothing that prevented me from continuing to use it.
That being said, there is always room for improvement. I sometimes find the software awkward to maneuver to specific spots and can be a bit clumsy to get about. But nothing that prevented me from continuing to use it.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Toucan
from Virginia
Verified Purchase:Yes
I've used H&R Block software for several years now. Easy to use with clear guidance. Reasonable and competitive cost. Gives me a good understanding of what comprises the tax system.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ric1156
from Bella Vista AR
Verified Purchase:Yes
I've been using TaxCut/HR Block since 1995 and have always liked.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachetts
Verified Purchase:Yes
This software is not user friendly and difficult to use. I only continue to use because my prior years’ returns were prepared with this software. I had problems with electronic filing. The application is not easy to transition between different sections. I really dislike this software.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: DMP_IMHO
from Florida
Verified Purchase:Yes
I've been using H&R Block tax software for 3 years this year. This year I discovered an issue with the 1099-INT Line 11 (Bond Premium). This field is basically static, the software does not use the data entered in any expected calculations, like other tax software does. The software requires you to incorporate the data one enters in line 11 via the next page: Amortization Bond Premium Adjustment. My take on this page is to allow you to "adjust" the number entered on Line 11 of the 1009-INT data collection page. Having finally found this out, I had to Amend the previous 2 years since I hadn't noticed this behavior before. Also, this software implements the Amend process workflow horribly. Bottom line, I guess you get what you pay for as this software is just average.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Using it for years. Found to be easier to use than major competitor, which I did try as well .One star off for the price. Tried free TT and got absolutely the same results
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Hrb242
Verified Purchase:Yes
I’ve been using H & R tax software for approximately 10 years and am very happy with it. However I believe it can be improved with additional capabilities to accommodate special codes for limited partners of publicly traded partnerships receiving firms K-1.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock